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Water Damage Restoration

Ultimate Restoration Services range of water damage restoration services to homes and businesses across the Rockhampton area. Our team of trained technicians use the latest equipment to extract water fast and dry the area, leaving your property ready for use in no time.

All our technicians and carpet cleaners are trained and certified to carry out water damage restoration services in Queensland. We are also approved contractors for most major insurance companies. So no matter if it’s a simple pipe leak or major flooding event, we can get your property back into a habitable state quickly. 

To book, please get in touch with us today!

commercial vacuum for carpet cleaning and water damage

Water Damage Repair & Restoration

Flood Restoration

  • A flooded home can be caused by a burst water pipe or water entering your home after a major storm. No matter the cause, we can help to remove water from your property and restore your home using the latest drying equipment.

Water Extraction

  • A flooded property needs to have excess water removed quickly to prevent damage to the building’s structure. We can remove water from your home using powerful pumps which work quickly to minimise damage

Mould Remediation

  • Damp properties are subject to mould growth which can be damaging to your health. We offer a range of mould remediation services to safely remove mould spores and prevent further growth.

Structural Drying

  • Many flood restoration firms focus on drying soft furnishings such as carpets and furniture, but the underlying structure also needs drying to prevent mould. We employ a range of techniques to dry concrete and wood, restoring your property to its original state.

Carpet Cleaning

  • A burst water pipe can leave your carpets sodden wet, so they need to be dried quickly to prevent mould and damp forming. We offer a range of commercial carpet cleaning services to dry and clean carpets quickly and efficiently.

Odour Control

  • A property that has suffered from flood damage will also require some form of odour control treatment. We provide a range of odour neutralisation treatments to get your property back into a habitable state quickly.

Reach Out To Us

We offer professional water damage services in Rockhampton and surrounds. Our technicians are trained to deal with all types of water ingress including storm damage and burst pipes. If you need basic carpet cleaning, you can schedule a visit immediately but for more advanced and deep cleaning, please call us days ahead so that we can prepare the team and all the equipment needed for your water damage restoration.

So if your home or business has suffered from flooding, get in touch today. Give us a call on 0419 266 161 or complete the contact form.

Why Choose Us For Water Damage Restoration In Rockhampton?

  • Trusted by all major insurance companies
  • All our technicians are trained to the highest standards
  • We use the latest equipment to remove water and restore properties quickly
  • We provide fast efficient service to homes and business in Rockhampton
  • We have years of experience in cleaning rugs, upholstery, carpets, tiles and leathers


If you’d like to know more about our water damage restoration services in Rockhampton, read some of our most frequently asked questions below or get in touch to ask us any questions of your own.

The first thing you should do in the event of a flood or serious water damage is to make sure that your family, staff, and pets are safe from the floodwater. Next, you may want to move any valuable possessions away from the site of the flood, including wooden furniture and electrical items. If you can turn off the source of the water you should do so, and you can use towels to try and prevent the water from spreading to dry areas of your property.

Some of the most common causes of water damage to carpets in homes and offices across Australia are rising groundwater levels, burst water drains, hillside run-off, burst water pipes, and sudden rain from flash floods.

The longer that your carpets stays waterlogged the worse the damage will be. If you don’t have your carpets cleaned and treated as soon as possible, this can cause extensive damage to the foundations of your property, including the sub-floors, walls, and even ceilings. Not only can this cause structural damage, but it can also increase the likelihood of damp and mould growth throughout your home. Pests also loved wet carpets so this may cause for ticks or worse rats.

We offer a number of solutions to our customers depending upon the extent of the water damage to fitted carpets. In some cases, it may be possible to dry out and clean your carpets in place. However, in cases of extensive damage, we usually lift and dry the carpets using a process called float drying. This enables us to dry out both your carpets and the floor underneath the carpet, ensuring that your home is fully dry and restored with no lasting damage or festering dampness by the time we’re finished.

Whether your water damage and restoration are covered by your insurance depends on the policy you hold. Most insurance policies will cover the damage caused by flooding and other sources of water damage, and we can help you as much as we can by ensuring that you have all the documentation and paperwork you need to make a successful insurance claim.

Yes, with proper care and attention mould spores can be completely removed from your property to prevent further growth and decline. Our mould remediation service can completely remove the presence of mould from your property after a flood, burst pipe, or other types of water damage.

No, we’re not qualified to fix your burst pipes. It’s important that you call a plumber to fix the source of any water damage coming from your pipes or plumbing as soon as possible.

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